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Our competency-based learning solutions revolve around some
80 internationally proven, researched and recognised modules,
each designed to deliver specific learning outcomes. Based on
your desired learning results, we will design the most effective
solution that, when integrating multiple modules, helps you
strengthen overall performance, or when taken selectively,
addresses targeted improvement areas.
To ensure the quality of our in-house training solutions,
Leading Concepts has partnered with Development Dimensions
International (DDI), a world-leader in leadership development
and the pioneer in competency-based training. In fact, DDI leads
the industry in developing skilled, motivated people and
providing them with the tools they need to work effectively.
| Sample of Competency-Based Learning Solutions |
Organisations today face many different issues, such as leadership gaps, high turnover, decreased customer service, overworked employees, and more.
The following sample solutions help your oganisation succeed because they incorporate multiple training courses that result in a skilled workforce. Individual courses can be combined for tailored solutions or delivered separately to meet a targeted need.
Team Leadership
Leaders must be models of empowerment, trust, and collaboration. Because of the vast number of meetings
required in team environments – to establish charters, reach consensus, examine improvement opportunities,
etc. – leaders must be skilled in knowing when to have meetings, whom to involve, and how to conduct the
meetings in the most efficient, effective manner.
Coaching for High Performance
Most organisations can’t afford a trial-and-error approach to executing their business strategies, yet
that’s the way many of their leaders coach employees. Effective leaders are effective coaches who have
mastered proactive and reactive coaching, dealing with performance problems, and helping employees grow
and develop. The result is a more motivated, higher performing work group.
Create a Customer Focussed Environment
To succeed leaders must understand their roles as service leaders in creating an effective service
culture. They need to identify enablers, barriers, actions, and clear accountabilities to support a
service culture and the training required to achieve it. Finally, they must support and encourage
their work groups’ efforts to form effective partnerships with internal and external customers.
Leading Rapid Change
Leaders need to be able to deal with change while also helping others adapt by quickly moving employees
through the stages of change (introduction, disorientation, and integration). Leaders from all levels
also must understand their role in effectively communicating what the change is and to continually
gain the trust and commitment of all employees.
Selection
Organisations today cannot afford to have the wrong people in key positions. They must select the right
people for the right jobs from the very start. Targeted Selection® (TS®) is the most proven and accurate
behaviour-based selection system in the world. Thousands of leading companies from every industry have
used TS® to build better selection systems that identify, hire, and promote top talent. Targeted
Selection® is proven to help organisations identify the competencies needed for all key positions;
build interviewing skills and confidence for more accurate selection decisions; and increase the
efficiency and effectiveness of the employee selection process.
Developing, Motivating and Retaining Talent
Investment in employee talent and a belief in the value of employee input support the theory behind
high-performance work practices. Employees are most valuable when they are highly skilled and capable
of making effective decisions. Leaders can learn how to plan for and guide employee development. We
can help leaders coach employees through on-the-job experiences that enrich the employees’ work life
and increase their value and capabilities within the organisation.
For further details please contact our training consultant
